All orders placed after 15 November 2021 can be returned until 15 January 2022 🎄


Extended Return Policy during Christmas

In order for you to be able to buy your Christmas gifts in good time, and with peace of mind, all orders placed on or after 15 November 2021 can be exchanged until 15 January 2022.

If you, or the recipient, wish(es) to exchange an item for another size, another item or a different color, please return your item to us to get your money back and then make a new purchase at We do not exchange goods, but refund the money to the creditcard used for the order, immediately. Also when it comes to Christmas gifts!

Deadline for delivery before Christmas

It is always a good idea to order your Christmas presents well in advance. Due to the extra pressure on shipping companies and parcel shops at Christmas, which can unfortunately mean delays, we encourage you to follow the recommended deadlines for ordering and delivery before Christmas.

Denmark: Order no later than 20 December for delivery before Christmas Eve.

EU: Order no later than Wednesday 16 December before 11.00 for delivery before Christmas Eve.

INT: Order as early as possible.

For orders placed close to the deadline, it is extra important that someone is present at the delivery address at the time of delivery, unless you order pick-up in a parcel shop (which we therefore recommend).

Please note that the above dates are indicative and are the recommended last days of dispatch from GLS. Factors beyond our control (such as strikes, wintery weather conditions, etc.) and the current COVID-19 situation, can delay your order.

Gift Cards

If you are running late, or maybe just in doubt about what to buy, then a gift card to the webshop is a really good gift idea.

Our gift cards are sent directly to your inbox (not the recipient's), immediately after it is paid. Thus, there is no delivery time on gift cards. To purchase multiple gift cards, simply add them individually to your cart. For each gift card you purchase, you will receive a unique email that can be easily forwarded to the recipient. Gift certificates to are valid for three years.

General remarks

Returns should be sent to the webshop. See the information on our Returns page. Remember that we always refund the money to the means of payment used for the purchase. It is also possible to return items purchased on the webshop in our physical stores in respectively Copenhagen and Aarhus.

Read our general Return Policy.

Read more about Shipping.